FAQ
The final cost of shipping depends on the region and city in the USA from which the parcel is sent, as well as the weight and dimensions of the package. To get the most accurate shipping cost, please contact one of our locations or check out our shipping rate calculator for our online shipping rates.
To find a location near you, click HERE. To go to our calculator click HERE.
To determine the exact shipping cost for irregular shipments such as pallets or cases, please contact one of our locations. Have all the necessary measurements ready so one of our representatives can provide an accurate quote. You may also contact us directly.
You can calculate the approximate cost of your parcel using our website calculator. Please note that the estimated shipping costs apply only when sending parcels directly to our main office in Port Reading, NJ.
We offer two forms of payment:
- Credit Card
- Wire Transfer
Yes, the shipping cost includes delivery to the recipient’s address unless stated otherwise at the time of sending.
For volume/nonstandard parcels, a sticker labeled "CUSTOM - TO BE PICKED UP BY RECIPIENT" will be attached, and the recipient must collect the parcel from our warehouse in Częstochowa, Poland.
Parcels weighing up to 60 lbs are delivered to the recipient’s door. If a parcel exceeds 60 lbs, our delivery team reserves the right to leave it at the stairway of an apartment building or at the gate of the recipient’s house.
Yes, additional costs may apply. These are not shipping fees but rather charges related to customs duties, which may be imposed by a customs officer if necessary.
Additionally, volume/nonstandard parcels that require recipient pickup from our warehouse in Częstochowa may incur extra unloading/loading fees. These fees must be covered by the recipient or the authorized person at the time of pickup.