FAQ

Properly preparing your parcel is essential to ensure prompt delivery. Please follow these steps:

a) Always use a rigid box. If there is any empty space between the contents and the parcel walls, fill it with paper, bubble wrap, or polystyrene to prevent movement and provide sufficient protection.

b) Use strong tape to securely close your parcel. Ensure the corners are taped to enhance the safety and security of your shipment.

c) On one surface of the box, in the upper left corner, write the sender’s full name, address, and phone number.

d) In the center of the same side, write the recipient’s full name, address, and phone number in capital letters.

Your parcel is now ready for shipment. Bring it to the nearest location. To find a location near you, click HERE.

Ensuring your parcel is properly prepared is key to a smooth and timely delivery. Follow these steps:

a) Always use a rigid box. If there is any empty space between the contents and the parcel walls, fill it with paper, bubble wrap, or polystyrene to prevent movement and provide sufficient protection.

b) Use strong tape to securely close your parcel. Ensure the corners are taped to enhance the safety and security of your shipment.

c) On one surface of the box, in the upper left corner, write the sender’s full name, address, and phone number.

d) In the center of the same side, write the recipient’s full name, address, and phone number in capital letters.

Your parcel is now ready for shipment. Log in to your account HERE. If you do not have an account yet, sign up HERE.

Take advantage of our great promotions and prices by sending your parcel to our headquarters using FedEx or UPS services. FedEx or UPS can pick up your package directly from your home, or you can drop it off at the nearest FedEx or UPS location.

After creating your shipment, please read the provided information carefully and follow the given instructions to complete the process.