FAQ
When sending your parcel, you always pay for delivery to the recipient’s address. In this case, you do not need to pick up your parcel, as it will be delivered to the address you provided. However, if you specified otherwise and wish to pick up your parcel yourself, you can do so at our warehouse in Poland.
Karex, our division in Poland, is located in Częstochowa. Please see the full address below:
Karex
Ul. Młodości 67
42-215 Częstochowa
Phone: +48 34 365 9115
Email: [email protected]
Hours of operation: Monday to Friday, 8 AM - 4 PM (Eastern European Time)
Please make sure to call Karex in advance to schedule your pickup date and time.
Our distributing point in Poland is Karex, located in Częstochowa. The address is:
Karex
Ul. Młodości 67
42-215 Częstochowa, Poland
Hours of operation: Monday to Friday, 8 am - 4 pm (Eastern European Time)
You can contact Karex by phone at: +48 34 365 9115 or by email at: [email protected]
Some of our Air Express parcels are distributed by POLSPED PACZKA, located in Warsaw, Poland. The address is:
POLSPED PACZKA
1-go Maja 11, Apt 7
Phone: 666 876 306
Email: [email protected]
Yes, it is possible to store a parcel for up to 20 days in the Warehouse in Poland at no additional cost.
If you require longer storage, please contact our Warehouse in Poland directly — KAREX.
We have partnered with KAREX , located in Częstochowa, ul. Młodości 67, 42-215 phone: +48 34 365 9115, e-mail: [email protected], a company that services our Sea and Air Parcels, including customs and delivery to the recipient in Poland and many other European countries.
We also work with POLSPED PACZKA in Warsaw, ul. 1-go Maja 11 Lok.7, phone: 666 876 306, email: [email protected], that distributes most of our Express Air Parcels.