FAQ
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Shipping Destinations
Pricing & Payments
Delivery Options & Transit Times
Drop-off & Shipping Locations
Packing & Shipment Preparation
Tracking, Status Updates & In-Transit Changes
Customs, Duties, Taxes & Additional Fees
Prohibited Shipping Items
Shipment Insurance
Pickup in Poland & Storage
Online Shopping in the US
Moving to Poland: Relocation Goods
What items can I not send in the package?
The following items are prohibited in international packages:
- TOBACCO & VAPING PRODUCTS
- ALCOHOL
- PERFUME, COLOGNE, NAIL POLISH
- BATTERIES*
- AEROSOLS
- ILLEGAL DRUGS
- WEAPONS, AMMUNITION, MILITARY GOODS
- KNIVES & SWORDS
- DUAL USE MILITARY ITEMS
- FLAMMABLE LIQUIDS
- EXPLOSIVE & HAZARDOUS SUBSTANCES
- HUMAN REMAINS AND ORGANS
- ANIMALS
- INSECTICIDES
- PLANTS & PLANT SEEDS
- PERISHABLE FOODS
- GAS-FILLED HAIR CURLERS
- PRECIOUS METALS & STONES
- PASSPORTS
- CASH & CREDIT CARDS
- AIR BAGS FOR CARS & SEAT BELTS
- LIFE JACKETS
- THERMOMETERS
- LAB SAMPLES
- MEDICINE
- DRY ICE
- LIGHTERS & MATCHES
- FIREWORKS
- FUEL
- CAMPING STOVES
- FIRE EXTINGUISHERS
- RADIOACTIVE MATERIALS
- INFECTIOUS SUBSTANCES
- TEAR GAS
- ADHESIVES, PAINTS, SOLVENTS
- MAGNETS
- COMPRESSED AIR & GAS CYLINDERS
*Depending on the size, cellphones are allowed and electronics with sealed batteries are allowed (ie: MacBook, iPad, etc.)
Review the full list of prohibited items based on your delivery country. You can find the list HERE.
Can I ship items containing batteries by Air?
Items with batteries that are allowed in Air shipments, provided they are properly declared:
- Camera
- Computer
- Flashlight
- iPad
- iPhone
- Laptop
- Phone
- Radio Portable
- Tablet
- Notebook
- Notepad
- iPod
- Remote control
- Headphones Rechargeable
- Cellphone
- Mobile phone
- Tools - battery powered
- Toys - battery powered
- Radio - portable
- GoPro camera
- Camera used
- Computer used
- iPad used
- iPhone used
- Laptop used
- Phone used
- Tablet used
- Notebook used
- Notepad used
- iPod used
- Cellphone used
- Mobile phone used
- Tools - battery powered used
- Toys - battery powered used
- Radio - portable used
- GoPro camera used
Prohibited items for air freight
Check the full list of prohibited items before shipping.