Track shipment

To track your parcel please enter the entire tracking number below.

You can find your tracking number on the declaration form. Here is an example of a tracking number: PIE000MP005790/M6100426.

FAQ

Where can I find my tracking number?

You will receive your tracking number after your order has been paid for. It will be available in your customer account and in the shipping confirmation email.

Example tracking number: CV822690193US

When will tracking become active?

Your tracking number may appear as soon as the shipment is created. The first detailed updates usually become available after the package is shipped and scanned for the first time, for example at a drop-off location or sorting facility.

From that point on, tracking information is updated regularly online and in the app.

Can I change the recipient’s address after the package has been shipped?

Yes, in many cases it is possible to change the recipient’s address even if the package is already in transit.

To request an address change, please email us at: [email protected]

How long does delivery from Poland to the USA take?

Delivery time depends on the selected service and the destination. Estimated air delivery from Poland to the USA usually takes about 5–8 business days.

Can I track my package without a tracking number?

A tracking number is normally required to track a shipment. If you do not have it, please contact our customer service team, we will help you find it using your order details.

Track shipment

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FAQ

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